How do points multipliers work?
The number of Rewards points you accumulate for each purchase depends on the Rewards tier you’re in. Everyone with a Rewards account will accumulate at least 1 Rewards point for every dollar spent. See our Rewards page for tier by tier benefits.
What can Rewards points be used on, and do they combine with other discounts?
You can redeem Rewards points on any physical products purchased from our website, including special sales and clearance items! They can be redeemed alongside any currently valid sales/promotions available at checkout.
Rewards points cannot be used to purchase e-gift cards, or for in-store purchases of any kind.
How do I use the Rewards points I’ve earned?
When you’re shopping on the PLG website, be sure to log in to your account. Once you're logged in, navigate to checkout and the points redemption will display as a dropdown menu right above the discount code field. There, you can select the amount of points you want to redeem via a drop down menu, and once the points have been applied, the total discount will be reflected in the new total order price.
Rewards points will expire after six months of inactivity in the Rewards program. As long as you place an order on the PLG website or complete a campaign in that timeframe, like joining our Insiders community, your Rewards are safe for another 6 months!
Are there ways to earn Rewards points other than by making purchases?
Yes! Our Rewards program offers various opportunities to earn some extra Rewards points. Some of these include following PLG on social media, reviewing items you’ve purchased, or referring friends who then make qualifying purchases on our website! You can take a look at those campaigns on the Rewards page on the PLG website. Also, if you follow us on social media, our Social team frequently hosts contests for fans to participate in, often with lots of points as the prizes!
How to refer a friend for Rewards points?
Have someone in your life who might love our leather as much as you? Head over to the Rewards home page, where you can enter their email address! PLG will send that friend a unique single-use-link with a coupon code, which will save them 30% on any Premium items available on our website! As long as their product total is $100 or more before the discount is applied, the referral is successful and you’ll earn 400 Rewards points! Orders must be placed from a different IP address than the referral link/code was generated from and cannot have the same billing/shipping information as the referrers.
When are Double Points Days?
Occasionally, PLG will hold a Double Points Day! For these special events, purchasing products from this event will result in TWO Rewards points for every dollar spent on PLG products, regardless of what Rewards tier customers are in. The best way to find out when these events will take place is to sign up for notifications via email and text, and to follow PLG on social media.
What happens to points I've used if I return an order?
Our Rewards points function like a single-use coupon, meaning that once they are redeemed for a discount on an active order, they cannot be reinstated to your account, even if you return part or all of your order.